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    ESTechnical Returns Policy

    We want all our customers to buy with confidence.  Items come with a 30 day return policy with a full refund, including cost of delivery.

    You can return new, unopened items from a cancelled order within 30 days after they have been delivered to you. Items should be returned in their original packaging.

    To cancel your order contact us by email or telephone. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning items, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if items are faulty or misdescribed.

    When returning the items please include the order number, your full name, company name, address and your reason for returning as we aim to continually improve our service to our customers.

    If you have any questions about returning your items please contact us:

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Telephone: +44 (0) 1303 489 698

    The return address is:

    12 Ormonde Road
    CT20 1PG
    United Kingdom

    Your rights to return Goods are protected under the EU Distance Selling Directive which can be found at

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