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ESTechnical Privacy Policy

ESTechnical is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement

Third party partners of estechnical.co.uk and other websites you may access via estechnical.co.uk have different privacy policies and are not subject to this privacy policy. We recommend that you read the privacy statement of each such website to find out how they protect your personal information.

Tools and applications
We use Google Analytics and Google Adwords Conversion Tracking to monitor website usage.

What information do we collect?
We collect the domain name and email address (where possible) of visitors to our web page(s), the email addresses of those who communicate with us via email, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information, and/or offers, and/or website registrations.

When you undertake to register yourself or purchase a product on this Website we ask for your name, email address, company name, address, post code, phone number and job title. 

When you visit the Website, we also collect website usage information and information about your computer and internet connection, including your computer's IP address, the type and version of browser and operating system you use, your internet domain and, if you arrived at estechnical.co.uk via a link from another website, the URL of the linking page.

Use of personal information
The information we collect, unless otherwise instructed, is used to improve the content of our web page, to customise the content and/or layout of pages for individual customers, to notify consumers about updates to our Website. We will only notify you of relevant new products, upcoming events, and other marketing purposes if you have requested we do so.

Third parties
We will not sell, distribute or lease your personal information to third parties.  We must share information if legally required to do so.

Opting out
If you are receiving unwanted emails from us send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call or write to us at the address provided below. We may still maintain a record of your purchase if you have placed an order with us, but we will not solicit your business if you do not wish to hear from us.

If you supply us with your postal address online you may receive periodic mailings from ESTechnical about information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling or writing to us at the address below.

Accessing and updating personal information
Upon request we offer visitors the opportunity to access and correct information This email address is being protected from spambots. You need JavaScript enabled to view it. that we maintain about them. This includes proprietary information that we maintain about them such as transaction information (e.g. types of customer purchases and contact information e.g., name, address, phone number, email). Consumers can request this information by emailing us at the address below, writing or calling us at the address below. Reasonable individual requests will be fulfilled at no charge.

If a user's personally identifiable information changes, or if a user no longer desires our service, please notify us of any such changes by sending us an email message at This email address is being protected from spambots. You need JavaScript enabled to view it. - or by calling us or writing to us at the address below.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, by sending us an email message to This email address is being protected from spambots. You need JavaScript enabled to view it. - or by calling us or writing to us at the address below. We will promptly correct any information found to be incorrect.

Period of grace
We will endeavour to update your records as promptly as practical; however you may receive communications for a transitional period whilst we process your records.

Website usage terms
By accessing, browsing and/or using this website, you understand and agree as follows:
a) The information collected from this website could be stored indefinitely.
b) ESTechnical and its agents may use your information for a variety of purposes, including direct marketing (unless you opt out of receiving such marketing solicitations, see above) which pertains directly with our field of business and which we believe would be relevant to the customer.

Cookies Policy
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.

On the ESTechnical website, cookies record information about your online preferences (login details and account settings). Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time from their browser. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of our website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

The ESTechnical website will only download a cookie to your browser when you register your details with us. By accepting these terms and conditions you hereby agree to the use of cookies from the ESTechnical  website, depending on your browser settings, in pursuance of the EU Privacy and Electronic Communications Directive. More information on this directive can be found here.

Log files
We use cookies and log files to administer the website, track users' movements and actions, and gather broad demographic information for aggregate use. The information gathered can thus be used to improve the website and the user experience.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. This website takes every precaution to protect our users' information. When users submit sensitive information via the website (such as their name and address), their information is encrypted and is protected with encryption software.

While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, as will be the case for most of the time that a user is browsing the web.

No credit card or debit card numbers are downloaded at any time and are not held by the Company in any form. Credit card payments are made through a verified external payment processor.

Hyperlinks
This website contains links to other websites. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the said website. ESTechnical is not responsible for the privacy practices nor do we accept any liability in connection with the content of such websites.

Changes/updates to Privacy Policy
In order to keep up with changing legislation and best practice, ESTechnical may revise this privacy policy at any time without notice so please check back periodically so that you are aware of any changes.

Contact us
If you have any questions about this privacy pledge or feel that your privacy has been compromised, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or alternatively, at:

Database Manager
ESTechnical
12 Ormonde Road
Folkestone
Kent, CT20 1PG
United Kingdom

Telephone +44 (0) 1303 468 698

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Date of document: 30th May 2018
© Copyright Ed Simmons 2017